• Terms and Description of Services
  • We provide an array of services including Inventory management, Invoicing, Reporting tool, Cash management, ledger management, Sale/Purchase and so on to serve as complete business management app ("Service" or "Services"). The User may use the Services for his/her personal and business use or for internal business purpose in the organization that he/she represents. The User may download the application from the Official website/ Google Play Store using the Internet.. ( Side Note: AviBills tries best to make Businesses compliant to taxation and other laws as much as possible. But, it is solely the User’s responsibility to see that he/she remains compliant with GST and other laws levied by Government. AviBills is not in any case responsible for the violation of the compliance caused by software).
  • AviBills reserves all rights to increase or reduce this grace period
  • Refund, Cancellation, and Renewal Policies:
  • This Cancellation and Refund Policy shall apply to any cancellation of subscription of the AviBills Products and applicable refunds. AviBills shall not entertain any refund requests if cancellation of subscription is in violation of this policy or its Terms of Service or if AviBills terminates the User account for violation of its Terms of Service.

    This Cancellation and Refund Policy is a part of and is to be read along with the “Terms of Service”. Capitalized terms used in this policy but not defined shall have the meanings assigned to them in the Terms of Service.

    A User may cancel their subscription at any time if they are not satisfied with the product or service. However, AviBills will be liable to refund the subscription consideration only during the “Refund Period”, as mentioned below:
    (a) where the initial purchase of the subscription has been assisted by an authorised AviBills sales agent, within 7 days from the Account Setup appointment;
    (b) where the initial purchase of the subscription is made either directly by the User or through any sales channel other than as mentioned in (a) above, within 7 days from the date of purchase of the subscription (as mentioned on the invoice)

    For the avoidance of doubt:

    1. A User can only avail refund once and for an amount no more than the total subscription consideration paid to AviBills;
    2. Refunds are not applicable for subscription renewals;

    All requests for cancellation of subscription and refund should be raised only via the customer support helpline provided by AviBills. Cancellation and refund requests raised through any other mode of communication will not be considered for refund.

    AviBills has arrangements with banks, affiliates, payment gateways, payment aggregators and other financial service providers for processing refunds (“Service Providers”). AviBills endeavors to ensure that eligible refunds are processed within 20 working days of your request for cancellation of subscription. However, this timeline is indicative and processing of refunds is subject to the time taken by the Service Providers. The User shall provide such information as may be required to facilitate refunds including but not limited to bank account details, bank branch details, UPI addresses, IFSC codes etc. AviBills is also entitled to deduct any fees, bank charges, or other expenses incurred by AviBills for processing the refund.

    Not with standing anything contained in this policy, this Cancellation and Refund Policy shall not apply to the Users, who register and purchase subscription of AviBills Products (A) using the referral code/referral link of existing AviBills Users; or (B) by availing no-cost EMI payment solutions by third parties. Accordingly, such Users shall not be eligible for any refund from AviBills.